Learn More about Your Ottawa Injury Lawyers

“Howard Yegendorf & Associates is an Ottawa based injury law firm whose lawyers have successfully represented victims of car accidents, motorcycle accidents and other life-altering tragedies since 1999.”

Accessibility Policy

Accessibility Information for Persons with Disabilities

At Howard Yegendorf & Associates LLP (the “Firm”), we are committed to facilitating access to our services for persons with disabilities. On this page, you will find information about our Customer Service Accessibility Policy and certain other requirements of the Accessibility for Ontarians with Disabilities Act.

  • 5 Reasons to
    Choose Yegendorf

    Reason 1

    Our personal injury law firm has decades of experience in helping victims of traffic accidents.

  • 5 Reasons to
    Choose Yegendorf

    Reason 2

    Our lawyers understand not just personal injury law but also the health care system.

  • 5 Reasons to
    Choose Yegendorf

    Reason 3

    Our team of personal injury lawyers is committed to protecting the rights of victims of serious accidents.

  • 5 Reasons to
    Choose Yegendorf

    Reason 4

    Our injury law firm focuses on cases involving brain injuries, spinal cord injuries and wrongful death.

  • 5 Reasons to
    Choose Yegendorf

    Reason 5

    Our injury lawyers have vast experience in dealing with accident insurance claims and disputes.

Howard Yegendorf & Associates

Howard Yegendorf has spent his entire career as a personal injury lawyer protecting the rights of clients who have been seriously injured.

Howard Yegendorf & Associates

Howard Yegendorf has spent his entire career as a personal injury lawyer protecting the rights of clients who have been seriously injured.

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Ottawa   |   Toronto

Our Customer Service Accessibility Policy

If you would like a copy of our Customer Service Accessibility Policy, kindly make a request to our Chief Operating Officer (“COO”). Your request may be made in person, by telephone or in writing and sent by regular mail, facsimile or electronic mail. Our COO’s coordinates are as follows:

Sandra Long, Office Manager
Howard Yegendorf & Associates LLP
750-55 Metcalfe St.
Ottawa, ON K1P 6L5
Tel: 613-237-5000 ext. 239
Fax: 613-237-4001
E-mail: slong@YegendorfLawFirm.ca

Feedback

If you are a person with disabilities, we would be happy to receive your feedback with respect to the Firm’s accessibility policy or about a recent experience you had obtaining services from us. You may provide your feedback to our COO in person, by telephone or in writing by sending it by regular mail, facsimile or electronic mail. Our COO’s coordinates are provided above.

Accessibility Report

If you would like a copy of the most recent accessibility report that we filed with the Ministry of Community and Social Services, you may make a request to our COO. Your request may be made in person, by telephone or in writing and sent by regular mail, facsimile or electronic mail. Our COO’s coordinates are provided above.

Service Disruptions

From time to time there may be disruptions in particular facilities or services that persons with disabilities usually use to access our services. The Firm will notify persons with disabilities of any such disruptions, as soon as possible, in the temporary disruptions box below.

There are currently no disruptions to report.

Privacy Policy

This privacy policy applies to information collected online from users of this website. In this policy, you can learn what kind of information we collect, when and how we might use that information, how we protect the information, and the choices you have with respect to your personal information.

What personal information is collected through this website and how is it used?

We collect information about our users in three ways: directly from the user, from our Web server logs and through cookies. We use the information primarily to provide you with a personalized Internet experience that delivers the information, resources, and services that are most relevant and helpful to you. We don’t share any of the information you provide with others, unless we say so in this Privacy Policy, or when we believe in good faith that the law requires it.

User-supplied information: If you fill out the contact form on this website, we will ask you to provide some personal information (such as e-mail address, name, phone number and state). We only require that you provide an e-mail address on the contact form. Further, if chat is available through this site, you may be asked to provide information if you participate in an online chat. Please do not submit any confidential, proprietary or sensitive personally identifiable information (e.g. Social Security Number; date of birth; drivers license number; or credit card, bank account or other financial information) (collectively, “Sensitive Information”). If you submit any Sensitive Information, you do so at your own risk and we will not be liable to you or responsible for consequences of your submission.

Information that you provide to us through the contact form or an online chat will be used so that we may respond to your inquiry. We may also use information you provide to us to communicate with you in the future. If you do not wish to receive such communications, you may opt out (unsubscribe) as described below.

Web server logs: When you visit our website, we may track information about your visit and store that information in web server logs, which are records of the activities on our sites. The servers automatically capture and save the information electronically. Examples of the information we may collect include:

  • your unique Internet protocol address
  • the name of your unique Internet service provider
  • the town/city, county/state and country from which you access our website
  • the kind of browser or computer you use
  • the number of links you click within the site
  • the date and time of your visit
  • the web page from which you arrived to our site
  • the pages you viewed on the site and
  • certain searches/queries that you conducted via our website(s).

The information we collect in web server logs helps us administer the site, analyze its usage, protect the website and its content from inappropriate use and improve the user’s experience.

Cookies: In order to offer and provide a customized and personal service, our websites and applications may use cookies to store and help track information about you. Cookies are simply small pieces of data that are sent to your browser from a Web server and stored on your computer’s hard drive. We use cookies to help remind us who you are and to help you navigate our sites during your visits. Cookies allow us to save passwords and preferences for you so you won’t have to re-enter them each time you visit.

The use of cookies is relatively standard. Most browsers are initially set up to accept cookies. However, if you prefer, you can set your browser to either notify you when you receive a cookie, or to refuse to accept cookies. You should understand that some features of many sites may not function properly if you don’t accept cookies.

How is personal information protected?

We take certain appropriate security measures to help protect your personal information from accidental loss and from unauthorized access, use or disclosure. However, we cannot guarantee that unauthorized persons will always be unable to defeat our security measures.

Who has access to the information?

We will not sell, rent, or lease mailing lists or other user data to others, and we will not make your personal information available to any unaffiliated parties, except as follows:

    • to agents, website vendors and/or contractors who may use it on our behalf or in connection with their relationship with us
    • if we are unable to assist with your matter, but know an unaffiliated attorney or firm that may be able to help you, we may refer you and share information you provided us with that party and
    • as required by law, in a matter of public safety or policy, as needed in connection with the transfer of our business assets (for example, if we are acquired by another firm or if we are liquidated during bankruptcy proceedings), or if we believe in good faith that sharing the data is necessary to protect our rights or property.

How can I correct, amend or delete my personal information and/or opt out of future communications?

You may opt out of any future contacts from us at any time. Contact us via the phone number, contact form or mailing address on our website at any time to:

  • see what data we have about you, if any
  • change/correct any data we have about you
  • ask us to delete any data we have about you and/or
  • opt out of future communications from us.

If you have any additional questions or concerns about this privacy policy, please contact us via the phone number, contact form or mailing address listed on this website. If our information practices change in a significant way, we will post the policy changes here.

Effective March 1, 2012

We're Here To Help

Our Initial Injury Consultation is Free. Please tell us why you would like to speak to a personal injury law firm.

Disclaimer:

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“Howard and Najma protected and helped us during a terrible time in our lives.”

At Howard Yegendorf & Associates, we have nearly 50 years of combined experience with personal injury claims. Our primary focus is on catastrophic injuries such as brain and spinal cord injuries and wrongful deaths, but we willguide and represent you during any personal injury case.

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